Shipping policy
SHIPPING POLICY
Quintessence X Gel Systems
At Quintessence X Gel Systems, we are committed to delivering your professional nail products with precision, care, and efficiency. Please review our shipping policy below.
ORDER PROCESSING
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
During high-volume periods, processing times may extend slightly. Customers will be notified of any significant delays.
Once your order ships, you will receive a confirmation email with tracking information.
SHIPPING RATES & DELIVERY TIMES
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated Delivery Times:
• United States: 3–7 business days
• Expedited Shipping: 2–3 business days
• International: 7–21 business days (varies by region)
Delivery times are estimates and not guaranteed.
INTERNATIONAL SHIPPING
We proudly ship internationally.
Please note:
• Customers are responsible for any customs duties, taxes, or import fees required by their country.
• Quintessence X Gel Systems is not responsible for customs delays.
ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
LOST OR DELAYED PACKAGES
Quintessence X Gel Systems is not responsible for shipping delays caused by carriers, weather, or customs processing.
If your package is marked delivered but not received, please contact the carrier directly first. If further assistance is needed, contact us at:
[Insert Support Email]
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If an order is returned to us due to address error, additional shipping fees may apply.
DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the damaged item(s)
• Photos of packaging
We will review and resolve promptly.
PREORDERS (If Applicable)
Pre-order items will ship once inventory becomes available. Estimated ship dates will be provided at checkout or product page.
CONTACT
For any shipping-related questions, please contact:
QuintessenceXGel@gmail.com